Shipping & Returns
Return Policy & Process
• To start a return please e-mail firstname.lastname@example.org. Please provide theinvoice number, item number and reason for return
• You must have a Return Authorization Label to return an item.
• A restocking form may need to be signed and approved first.
• All returns missing RA numbers will not be credited.
• RA numbers must be included on shipping carton.
• All merchandise returns are subject to a detailed inspection.
• Any merchandise unsuitable for resale will not be credited
• Do not adhere labels to retail packaging
• A minimum restocking fee of 25% will apply to all returns less than 30 days.
• A restocking fee of 40% will be applied to all returns between 31 and 60 days.
• Returns will not be accepted after 60 days.
• We will replace or repair defective items based on the manufacturer’s policy.
• All approved credits will be placed on your Complete Medical account for future use